Sales Analysis for Process Improvement
Many sales professionals fall into the rut of doing the same routine, day in and day out. In order to promote process of continuous improvement, Brandi Chambless led her team in a creative work improvement process plan via a mystery shopping outing. The objective of the workshop was mainly to analyze the sales process from the standpoint of the consumer, to report the results to upper management, and finally to implement improvements to the sales process based upon a follow up brainstorming session including the group's observations.
Many sales professionals fall into the rut of doing the same routine, day in and day out. In order to promote process of continuous improvement, Brandi Chambless led her team in a creative work improvement process plan via a mystery shopping outing. The objective of the workshop was mainly to analyze the sales process from the standpoint of the consumer, to report the results to upper management, and finally to implement improvements to the sales process based upon a follow up brainstorming session including the group's observations.
